The St John’s Hospice Lottery is a member of different organisations who are committed to using lotteries to fundraise responsibly and work together to encourage responsible gambling and access to support if needed.
St John’s Hospice Lottery is licensed by The Gambling Commission: 000-040169-N-326963-002
Self exclusion facility
Some member may wish to exclude themselves from future play, The St John’s Lottery can assist members at any time if requested. If you wish to ‘self exclude’ yourself from our lottery, please fill out our self exclusion form, which you can download here Self Exclusion Form.
The complaints policy and procedure for the St John’s Hospice Lottery is available upon request.
Any complaints that cannot be resolved by St John’s Hospice will be referred to the Independent Betting Arbitration Service (IBAS). You can reach them on 020 7347 5883.