Specialists in palliative care

St John’s Hospice Shops Ltd 

St John’s Hospice Shops Ltd is a wholly owned subsidiary of St John’s Hospice with company number 02490956. All profits are donated to the hospice to ensure that it can carry out its valuable work.

The Shops Board of Directors

Kamal Essa - St John's Hospice Board of Trustees

Kamal Essa

Kamal is currently Managing Director at SQ Digital, a Lancaster based digital marketing agency established in 2000 by his two younger brothers. As Managing Director, Kamal oversees all of the company’s business operations, from ensuring that SQ Digital achieves its financial vision to making sure the business stays on track with all strategic goals.

Kamal is a qualified accountant and has previously worked predominantly as a Finance Business Partner for large organisations. Before joining SQ Digital in 2016, he spent 10 years at The Co-operative Group, based in Manchester, providing financial advice and support to Operations, Commercial and Property Directors.

Along with his brothers, Kamal became an avid supporter of the hospice after experiencing first-hand the fantastic end-of-life care provided to their mum in 2018. Becoming a trustee was a great opportunity for Kamal to give back and help support the hospice.

Outside of the office, Kamal loves nothing more than getting stuck into some DIY and spending quality time with the family. He currently lives in Lancaster with his wife and two daughters.
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Emma Bales

Over the course of her career Emma has worked in management and leadership roles in both the private and public sectors. Having started her professional working life and career in retail management the delivery of high service standards and “customer” focussed service has been an underpinning principle within all roles Emma has held. Over the course of her career Emma has developed a diverse range of knowledge and experience within the areas of strategic human, and facilities, resource management.

Emma has served for six years as the elected staff director on the Board of Directors at the University of Cumbria, and over the 12 months Aug 18-19 was the University’s nominated Trustee on the Board of Trustees for Kelsick Educational Foundation Trust in Ambleside.
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Robin Moffat

After studying computer science at Herriot-Watt University, Robin has worked in retail for the last 23 years. Starting as a Sales Colleague with Comet many years ago in Edinburgh, he worked in various roles before becoming a Regional Manager, covering stores from Inverness to Birmingham. For the last seven years Robin has been Store Manager for Lakeland’s flagship store in Windermere.

Throughout his career he has developed great knowledge and experience of Retail Operations, Commerciality and Customer Service. Robin lives in Lancashire with his wife and two young boys.
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Helen Coxhill

Helen graduated from the University of Leeds with degree in history before joining British Home Stores as a trainee HR manager. This was the start of a retail career that lasted over thirty five years, the majority of which were spent as the Lancaster Store Manager but also incorporated many projects and secondments for new store openings and refurbishments. Before retirement she worked as a Personal Assistant and Support Manager to her Area Manager and his 20 stores.

Helen is very happy to have joined the board and hopes that her extensive retail experience can support the work of the St John’s Hospice shops team.

Living in Morecambe, Helen enjoys family life and her grandchild.
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Sue McGraw

Sue is the Chief Executive of St John’s Hospice and was previously CEO of St Mary’s Hospice in Cumbria. Sue’s career has spanned the private and public sector as well as two national charities. She supports senior charity leadership teams as part of the “Cascading Leadership” coaching programme with the Kings Fund and is an Honorary Teaching Fellow and an “Entrepreneur in Residence” at Lancaster University.
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