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Visiting St John’s Hospice Inpatient Ward

St John's Hospice - Visitor Information

St John’s Hospice believes visiting is very important for our patients. Visiting is enabled by infection prevention measures. We would be grateful if you could assist us to keep our patients, visitors and staff as safe as possible by respecting the following procedures.

Please do not visit if you have COVID-19 symptoms, which are similar to colds and flu: high temperature, shivering (chills), a new continuous cough, a loss or change to your sense of smell or taste, shortness of breath, feeling tired or exhausted, an aching body, a headache, a sore throat, a blocked or runny nose etc.

  • If you have, or have had COVID-19 you must not visit until you have had two negative test results on two consecutive days.
  • Visiting is between 1pm and 8pm.
  • Visitors are expected to report to the reception prior to each visit.
  • Four visitors per patient are permitted in any one day (children do not count in the numbers if they are aged 18 or under).
  • If a patient is deemed to be end of life and in the last hours or short days of life, a member of the nursing team will advise you of this and at that point visiting hours can be extended at the discretion of the Nurse in Charge.
  • You will be expected to wear a mask, which will be provided. Additional PPE may be needed if you are providing hands on care – please speak to the Nurse in Charge.
  • Once in the room you can hold your loved one’s hand but prior to leaving the room we ask you to wash your hands with soap & water.
  • During visiting you can use the visitor’s kitchen (located next to the nurse’s station) to make a hot drink (we ask that only one person uses the room at any one time).

If you have any questions regarding visiting please call Hospice Reception on 01524 382538.

Thank you for helping us keep everyone safer.

Maddy Bass, Director of Nursing and Quality


Last updated: 28/04/2022




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