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Lottery Complaints Procedure

It is a policy of St. John’s Hospice Lottery to take any complaint by a customer / member seriously.  Any complaint received will be viewed in a positive manner, as a means by which our service can be improved and developed. We are constantly striving to meet the rising expectations of our members, and we welcome feedback on where our services can be improved or where your expectations have not been met.

To view our complaints procedure please click the link below.

Download Lottery Complaints Procedure

St John’s Hospice
Slyne Road
Lancaster
LA2 6ST

Contact: 01524 382538
Email: [email protected]
Website: www.sjhospice.org.uk
Charity Number 1157030

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