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Hospitality Assistant

We are looking for a Hospitality Assistant to join our team, who will provide excellent customer service to the patients and their families in our care.

As a Hospitality Assistant you will liaise with patients, nursing staff & our catering team to ensure that patients receive refreshments, when required, that meets their nutritional, cultural and religious requirements. Ensure that the appropriate crockery & eating utensils are provided for the patient and following use are correctly cleaned and put away.

πŸ“ Location: St John’s Hospice, Lancaster
⏰ Hours:
18 hours per week (1x 12hr shift & 1 x 6hr shift, on a rolling 3-week rota. With possible extra hours to cover sickness & holidays
βœ… Role Type: 6 months Fixed Term
πŸ’° Pay: Β£8.91* – Β£9.10 per hour, dependent upon pension scheme
πŸ’š Pension: *NHS Pension Scheme available subject to availability criteria; or 8% employer funded St John’s Hospice Pension Scheme
πŸ“… Closing Date:
Sunday 26th September 2021


Some of your duties will include:

  • Discuss and help patients make appropriate meal choices, ensuring they are aware of alternatives and special requests.
  • Assist the catering team to serve patients.
  • Ensure details of patients dietary needs are kept up to date.
  • Facilitate daily discussions with the catering team to gain a full knowledge of the menu choices for the day.
  • Liaise with catering staff to maintain a stock of items.
  • Undertake basic food preparation.

For more information, or an informal chat, please call James Foster, Commercial Catering Supervisor, on 01524 382538. Alternatively please email [email protected]


We offer:

πŸ’š 27 days holiday + bank holidays for full time employees.

πŸ’š Life assurance

πŸ’š Health Cash Plan

πŸ’š Minimum 8% employer contributions to a pension scheme

πŸ’š Maternity & paternity benefits

πŸ’š Continuing professional development

πŸ’š Cycle to work scheme

πŸ’š Car lease scheme

πŸ’š Free on-site parking

Please click here to see more benefits available to our employees.


If you would like to apply for this vacancy please complete our online Application for Employment below, please make sure you specify the number of hours you are applying for. We look forward to hearing from you soon.

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All correspondence relating to this vacancy including interview invites will be sent by EMAIL only. Please ensure that you check your emails on a regular basis.

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications. Please submit your application as early as possible to prevent disappointment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Oder) 1975 (as amended in 2013). It will be necessary for a submission for a Disclosure & Barring Service (DBS) check (formerly known as a CRB) to check for any previous criminal convictions.

Please complete your Application For Employment accurately ensuring you include all criminal convictions including those that would otherwise be considered β€˜spent’. A fee of Β£44.80 is applicable for an Enhanced Disclosure and Barring Service check or Β£27.80 for a Standard Disclosure and Barring Service check which will be carried out as part of our pre-employment check process, if applicable.

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