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Bereavement Volunteer – Qualified Counsellors

Are you a qualified counsellor looking for a new volunteer opportunity to expand your experience?

St John’s Hospice Family Support Team are looking for qualified counsellors to offer remote and direct one-to-one support to bereaved families and friends of our patients.

“The bereavement support I received after the death of my husband helped me to put myself together again”


Role Title: Volunteer Bereavement Counsellor

Responsible to:  Family Support Co-ordinator

Location: Working remotely and at St John’s Hospice, Lancaster

Purpose of Role: To offer counselling to the bereaved families and friends of Hospice patients

Role Shift times and days:  By mutual agreement with clients

DBS Requirement: Enhanced with Barred (this is a free service for volunteers)


What will I be doing?

  • Offer one-to-one counselling sessions with individuals who are bereaved, working remotely and/or on the Hospice premises subject to Covid restrictions
  • Attend monthly team meetings
  • Maintain documentation as required, operating according to the Hospice Family Support team protocols inclusive of GDPR guidelines and adhering to professional ethical practice such as BACP ethical framework for counselling professions


What skills and qualities are required?

  • Relevant practitioner counselling qualification, minimum level 4
  • Individual membership of BACP or equivalent professional body to be maintained
  • Experience of working from a Humanistic/Person-Centred approach is desirable
  • Able to develop and maintain good working relationships with clients, staff and other volunteers


What training will be provided?

  • All volunteers must complete Volunteer Induction before starting their role
  • Family Support training, with Family Support Coordinator to be completed before starting
  • Peer support monthly team meetings
  • Bi-annual Essential Training booklet to be completed by all St John’s Hospice volunteers
  • On-going training as required


Relevant Policies and Procedures

  • Lone Working Policy (SJ.HS.13)
  • Gifts and Donations to Staff and Volunteers (SJ.HR.40)
  • Information Governance and Data Security (SJ.HR.08)
  • Professional Behaviours and Values for Staff and Volunteers at SJH (SJ.HR.41)
  • Hospice Bereavement Policy (SJ.CL.52)
  • Privacy and Dignity (SJ.CL.06)
  • Safeguarding Adults Policy (SJ.CL.12)


If you have any questions, please email [email protected] or call 01524 382538 and ask to speak to Nicky Willan

If this sounds like the volunteering role you’re looking for, please fill in the form below!

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